Become an IT Support Technician
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Learn the IT Networking skills you need to succeed
Earn an average of $44,383 per year
Receive certificates of completion, CEUs
IT Support Technician Overview:
IT support technicians are responsible for finding and correcting software and hardware problems for computer users. IT support technicians need
to have a wide knowledge of operating systems and networking. IT support technicians work on site or remotely by phone, email or using web-based
applications.
By completing this training path you will earn up to 74 CEUs.
1.
CompTIA A+ 900 Certification Training Series
Course 01 - Configuring BIOS
Course 02 - Motherboards
Course 03 - Expansion Slots
Course 04 - RAM Types and Features
Course 05 - Install and Configure PC Expansion Cards
Course 06 - Install and Configure Storage Devices
Course 07 - CPU's and Cooling Methods
Course 08 - PC Connection Interfaces
Course 09 - Power Supplies
Course 10 - Custom Computer Specifications
Course 11 - Installing Displays
Course 12 - PC Connectors
Course 13 - Installing Peripheral
Course 14 - Installing Multifunction Devices and SOHO Networks
Course 15 - Printer Technologies
Course 16 - Printer Maintenance
Course 17 - Networking
Course 18 - Properties and Characteristics of TCP/IP
Course 19 - TCP vs. UDP
Course 20 - Wi-Fi Networking Standards and Encryption Types
Course 21 - Install and Configure SOHO Wireless/Wired Router
Course 22 - Architecture and Internet Connection Types
Course 23 - Networking Tools
Course 24 - Laptop Hardware Components
Course 25 - Mobile Devices
Course 26 - Mobile Device Ports and Accessories
Course 27 - Troubleshooting Theory
Course 28 - Troubleshooting RAID Arrays and Hard Drives
Course 29 - Troubleshooting Video
Course 30 - Troubleshooting Network Issues
Course 31 - Troubleshooting Printers
Course 32 - Windows Operating Systems
Course 33 - Command Line Tools
Course 34 - Microsoft Operating System Features and Tools
Course 35 - Control Panel Utilities
Course 36 - Windows Networking on Client Desktops
Course 37 - Preventative Maintenance
Course 38 - Features and Functionality of the Mac OS and Linux Operating Systems
Course 39 - Client Side Virtualization
Course 40 - Cloud-based Concepts
Course 41 - Network Host Properties
Course 42 - Mobile Operating Systems
Course 43 - Mobile Device Network and E-mail
Course 44 - Security
Course 45 - Prevention Methods
Course 46 - Windows Security Settings
Course 47 - Security Best Practices
Course 48 - Securing Mobile Devices
Course 49 - Troubleshooting Common PC Tools
Course 50 - Common PC Security Issues
Course 51 - Common Mobile Operating Systems Troubleshooting
Course 52 - Common Safety Practices
Course 53 - Maintenance Tools and Techniques
Course 54 - Privacy and Licensing Concepts
2.
CompTIA Network+ Certification Training Series
Course 01 - Network Theory
Course 02 - Bounded Network Media
Course 03 - Unbounded Network Media
Course 04 - Network Implementations
Course 05 - TCP/IP Addressing and Data Delivery
Course 06 - Routing
Course 07 - TCP/IP Services
Course 08 - WAN Infrastructure
Course 09 - Cloud and Virtualization Technologies
Course 10 - Network Security Basics
Course 11 - Preventing Security Breaches
Course 12 - Responding to Security Incidents
Course 13 - Remote Networking
Course 14 - Network Management
Course 15 - Troubleshooting Network Issues
Course 16 - Planning and Implementing a SOHO Network
3.
CompTIA Security+ Certification Training Series
Course 01 - Security Fundamentals
Course 02 - Identifying Security Threats and Vulnerabilities
Course 03 - Managing Data, Application, and Host Security
Course 04 - Implementing Network Security
Course 05 - Implementing Access Control, Authentication, and Account Management
Course 06 - Managing Certificates
Course 07 - Implementing Compliance and Operational Security
Course 08 - Risk Management
Course 09 - Troubleshooting and Managing Security Incidents
Course 10 - Business Continuity and Disaster Recovery Planning
Kenneth Mayer - Ken has focused his career on the security aspects of computer and
network technology since the early 1980s. He has taught the full line of Cisco CCNA, CCDA,
CCNP, CCDP and CCIP course curriculums, including Cisco's security appliances such as PIX
and IDS.
Sandra Batakis - Sandra is a Senior Microsoft Certified Instructor with over 15 years in IT certification training and courseware development. She has extensive hands-on IT
experience, including building computer networking infrastructures.
The above courses are included with membership as well as over 1,400+ other Project Management, Business Skills, IT Service Management, IT Networking and Cyber Security courses.
Join today to begin advancing your career!