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ITIL® Foundation Online Training Series

Training Series Overview

The ITIL® Foundation Certification Course introduces the new student to the fundamentals of IT Service Management as described in the IT Infrastructure Library and helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs.

Career Path: ITIL® Foundation is a place to start while building your career in ITSM. ITIL® has been adopted by thousands of organizations worldwide to achieve business benefits. Well known companies that have implemented the use of ITIL® include; Microsoft, IBM, HP, Shell, UK National Health Service, and the Walt Disney Company.

Series Taught By: Patrick Von Schlag

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL® Foundation Certificate in IT Service Management is the entry level examination for the scheme. There are no prerequisites for entry to this examination.

Certification Exam Details:
AXELOS: Learn More about this certification exam.
itSM Solutions: Learn More about this certification exam.
Looking for Certification Mentoring and Study Kits? Click Here
Looking for Exam Voucher Details? Click Here

Does this training qualify for college credits?
Yes! This course series, as an elective title, does qualify for 1-3 college credits to be applied towards a degree program offered at American Business and Technology University. Learn More

Available PDUs for this Course Series: 18
By completing this course series, you will earn 18 PDUs. CareerAcademy is a Recognized Education Provider (REP #4058) with the Project Management Institute (PMI®) and its courses have been approved for PDUs. Learn More

Available ITIL® Credits for this Course Series: 2
By completing this course series, you will earn 2 ITIL® Credits. Learn More

Available CEUs for Course Series Completion: 18
Students can earn up to 18 CEUs for fully completing this course series. This information will be displayed on the certificate of completion. Learn More

Access Training Courses Below

Click any of the titles below to launch your videos:

Course 01 - Course Introduction 15m

Course 02 - Introduction to ITSMAccess Now - No Membership Required 53m

Course 03 - Continual Service Improvement 38m

Course 04 - Service Operation 1hr 54m

Course 05 - Service Transition 1hr 19m

Course 06 - Service Design 1hr 40m

Course 07 - Service Strategy 58m

Training Final Exam

Are you ready to earn your certificate of completion? If so, Launch the Final Exam below to do so now!

Training Final Exam