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ITIL® MALC - Course 02: Introduction to Managing Across the Lifecycle

Course Overview

In this course, you will learn about the practice of service management, service value across the lifecycle, other key concepts and an introduction to MaLC summary.

Course Video Duration: 1h 5m

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Topic A: The Practice of Service Management

Topic B: Service Value Across the Lifecycle

Topic C: Other Key Concepts

Topic D: Introduction to MaLC Summary

Training Review Quiz

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Course Review Quiz

Workbook with Review Quiz Answer Key

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Course Workbook

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