Individual User Guide

Access Your Member Profile and Features

When you have logged in as a member, a new section of the site menu will appear. This section, "My Membership", holds all the links you need to access your profile information and preferences.

Access Your Favorites

You can add any page on our website to your favorites list, so you can easily access them later! Simply click the gray star at the top of the page you'd like to add to your favorites list.

To view your favorites list, click on the "My Favorites" link in the "My Membership" menu.

You will then be brought to a page listing your favorited pages.

Access the Course Listing

After logging in, click on “Courses” in the main menu at the top of the page to access the “Course Catalog”. Or, you can also access a submenu of our smaller training catalogs, divided by subject. To do so, hover over "Courses" in the main menu, then hover over "Course Catalog”.

Access Your Desired Training Series

At the top of the “Course Catalog” page, there are 4 training categories listed. Click the category you wish to access, or simply scroll down the page to find your desired Training Series.

Once you find your desired Training Series, click the blue Series Title to open the series page.

Opening Your Course Pages

On each Training Series page, you can scroll down to the section titled "Access Training Courses Below". To open a Course Overview page, click the blue Course Title.

Or, if you would like to see a list of topics and demos for a course, click the arrow icon located next to a Course Title.

Launching Your Course Videos

On each Course Overview page, you can scroll down to the section titled "Access Training Videos Below". Click the arrow icon next to a Topic Title to expand the list of videos for that topic.

Click the Play button on a video to begin your training!

Use the video controls to personalize your training experience:

  1. Play Button
  2. Progress Bar
  3. Volume Control
  4. Switch to HD view
  5. Full Screen Mode

Access Your Review Quizzes

On each Course Overview page, after viewing all the training videos, scroll down to the section titled "Training Review Quiz". Click the question mark icon and then click the "Launch Quiz Now" link.

Click the "Begin Quiz" button on the following page.

Select your answer for each question and click the "Next" button until all the questions are completed.

The next page will show you your quiz score. If you are not pleased with your score and would like to retake the quiz, click the link at the top of the page to return to the Course Overview page and repeat these steps.

Access Your Final Exams

After completing ALL the review quizzes for a series, you are ready to take the Series Final Exam. To do this, go to the Training Series page and scroll down to the section titled "Training Final Exam". Click the question mark icon and then click the "Launch Exam Now" link.

Click the "Begin Quiz" button on the following page.

Select your answer for each question and click the "Next" button until all the questions are completed.

Upon completion of the Final Exam, the next page will show you your score and allow you to retake the exam if you desire. Please note, a passing score is an 80% or above.

Access Your Certificates of Completion

If you passed your final exam with an 80% or above you will be able to view your Certificate of Completion by clicking the first link at the top of the page.

If you have navigated away from your final exam results page, you can access your certificates by clicking on the "My Certificates" link in the "My Membership" menu.

Both the above actions will bring you to the "Certifications/Programs" section of your user profile. Click the icon to the left of each certification name to view that certificate.

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