ITIL® Service Design (SD) Online Training Series

Annual Membership Benefits include Free Unlimited Access to All Project Management, Business Skills, IT Service Management, IT Networking and Cyber Security Online Training Series and more. Become a Member Today!

Training Series Overview

This training series covers the concepts of ITIL® Service Design. Students will learn about service design activities and processes, including availability management, IT service continuity management and supplier management. Students will also learn about service design technology as well as organization and implementation of service design.

Career Path: ITIL® Service Design is relevant to any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.

Series Taught By: Patrick Von Schlag


Certification Details

Certification Exam Details:
Looking for Certification Mentoring and Study Kits? Click Here
Looking for Exam Voucher Details? Click Here

Does this training qualify for college credits?
Yes! This course series, as an elective title, does qualify for 1-3 college credits to be applied towards a degree program offered at American Business and Technology University. Learn More

Available PDUs for this Course Series: 22
By completing this course series, you will earn 22 PDUs. itSM Solutions, a CareerAcademy is a partner, is a Recognized Education Provider (REP #2626) with the Project Management Institute (PMI) and its courses have been approved for PDUs. Learn More

Available ITIL® Credits for this Course Series: 3
By completing this course series, you will earn 3 ITIL® Credits. Learn More

Available CEUs for Course Series Completion: 10
Students can earn up to 10 CEUs for fully completing this course series. This information will be displayed on the certificate of completion. Learn More

Access Training Courses Below

Click any of the titles below to launch your videos:


Course 01 - Course Introduction 14m

Course 02 - Service DesignAccess Now - No Membership Required 56m

Course 03 - Service Design Activities 46m

Course 04 - Service Design Processes 4hr 32m

Course 05 - Technology, Organization & Implementation 1h 2m

Training Final Exam

Are you ready to earn your certificate of completion? If so, Launch the Final Exam below to do so now!

Training Final Exam

Legal