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Training Series Overview
This training series covers the concepts of ITIL® Release, Control and Validation. Students
will learn about the release, control and validation process and the organization and
technology surrounding it.
ITIL® Release, Control and Validation is relevant to any IT and business professional
involved in the management of services, including managers and practitioners, IT architects,
process and service owners and business relationship managers.
Series Taught By:
Patrick Von Schlag
Certification Exam Details:
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Does this training qualify for college credits?
Yes! This course series, as an elective title, does qualify for 1-3 college credits to be
applied towards a degree program offered at American Business and Technology University.
Available PDUs for this Course Series: 38
By completing this course series, you will earn 38 PDUs. itSM Solutions, a CareerAcademy is a
partner, is a Recognized Education Provider (REP #2626) with the Project Management Institute
(PMI®) and its courses have been approved for PDUs.
Available ITIL® Credits for this Course Series: 4
By completing this course series, you will earn 4 ITIL® Credits.
Available CEUs for Course Series Completion: 9
Students can earn up to 9 CEUs for fully completing this course series. This information will
be displayed on the certificate of completion.
Access Training Courses Below
Click any of the titles below to launch your videos:
Course 01 - Course Introduction
Topic A - Course Organization
Topic B - Course Conventions & Agenda
Course 02 - Release, Control & ValidationAccess Now - No Membership Required
Topic A - Introduction to Release, Control & Validation
Topic B - Release, Control & Validation Principles
Topic C - Release, Control & Validation Summary
Course 03 - RCV Processes
Topic A - Change Management
Topic B - Service Asset & Configuration Management
Topic C - Release & Deployment Management
Topic D - Service Validation & Testing
Topic E - Request Fulfillment
Topic F - Change Evaluation
Topic G - Knowledge Management
Topic H - RCV Processes Summary
Course 04 - Organizing & Technology
Topic A - Organizing RCV
Topic B - Release Control & Validation Technology
Topic C - Implementing RCV
Topic D - Organization & Technology Summary
Training Final Exam
Are you ready to earn your certificate of completion? If so, Launch the Final Exam below
to do so now!