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Become an IT Service Manager

Learn the IT Networking you need to succeed

Earn an average of $120,000 per year

Receive certs of completion, PDUs, ITIL® credits, CEUs

IT Service Manager Overview:

IT service managers enable and encourage an IT service culture. They oversee development of ITSM-based management processes and controls to ensure quality is maintained to meet business objectives. They continually push service improvements on an ongoing basis to improve quality and customer satisfaction with IT services. They maintain day to day responsibility for the ownership and resolution of Service Management issues.

By completing this training path you will earn up to 336 PDUs, 41 ITIL® credits, and 117 CEUs.

This Training Path, Included Free with Membership, Consists of:

12 Course Series

68 Individual Courses

76 Hour Duration


ITIL® Foundation Training Series


ITIL® Practitioner Training Series


ITIL® Continual Service Improvement Training Series


ITIL® Service Design (SD) Training Series


ITIL® Service Operation (SO) Training Series


ITIL® Service Strategy (SS) Training Series


ITIL® Service Transition (ST) Training Series


ITIL® Service Offerings and Agreements (SOA) Training Series


ITIL® Planning, Protection & Optimization (PPO) Training Series


ITIL® Release, Control and Validation (RCV) Training Series


ITIL® Operational Support & Analysis (OSA) Training Series


ITIL® Managing Across the Lifecycle (MALC) Training Series

Additional studies include:


CompTIA A+ 900 Certification Training Series


CompTIA Network+ Certification Training Series

Meet Your Trainer:

Patrick Von Schlag - Patrick has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. He has helped establish IT service management programs for a variety of organizations including pharmaceutical, energy, and software companies.

The above courses are included with membership as well as over 1,400+ other Project Management, Business Skills, IT Service Management, IT Networking and Cyber Security courses.

Join today to begin advancing your career!