ITIL® SO - Course 02: IT Service Lifecycle Service Operation

Not a Member Yet? Join Today!

Course Overview

In this course, you will learn about the principles of service operation and the service operation summary.

Course Video Duration: 36m

Access Training Videos Below

Click the gray arrows below to view and play your videos.


Topic A: Introduction to Service Operation

Topic B: Principles of Service Operation

Topic C: Service Operation Summary


Training Review Quiz

Are you ready to test your knowledge? If so, Launch the Review Quiz below!

Course Review Quiz

Workbook with Review Quiz Answer Key

Use our handy workbook and quiz answer key below!

Course Workbook

Return to Training Series

Legal