|ITIL® Managing Across the Lifecycle (MALC) Online Training Series|
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Training Series Overview
This training series covers the concepts of ITIL® Managing Across the Lifecycle. Students will learn about stakeholder management, communication, process integration and managing services across the lifecycle. Students will also learn about governance, measurement, implement and improving.
Career Path: ITIL® Managing Across the Lifecycle is relevant to any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
Series Taught By: Patrick Von Schlag
Does this training qualify for college credits?
Available PDUs for this Course Series: 38
Available ITIL® Credits for this Course Series: 5
Available CEUs for Course Series Completion: 14
Access Training Courses Below
Click any of the titles below to launch your videos:
Topic A - Course Organization
Topic A - The Practice of Service Management
Topic A - Stakeholder Management
Course 04 - Process Integration 2hr 51m
Topic A - Process Integration Across the Lifecycle
Topic A - Stakeholder Needs
Course 06 - Governance 1h 14m
Topic A - Governance
Topic A - Measuring
Topic A - Implementing Service Management