ITIL® CSI - Course 02: Continual Service Improvement

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Course Overview

In this course, you will learn about an introduction to CSI, principles of CSI, and CSI summary.

Course Video Duration: 42m

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Topic A: Introduction to CSI

Topic B: Principles of CSI

Topic C: CSI Summary

Training Review Quiz

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Course Review Quiz

Workbook with Review Quiz Answer Key

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Course Workbook

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