|Customer Service Skills Online Training Series|
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Training Series Overview
This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone, handling complaints and enduring stress.
Series Taught By:
Does this training qualify for college credits?
Available CEUs for Course Series Completion: 3
Access Training Courses Below
Click any of the titles below to launch your videos:
Topic A - Understanding Customer Service
Topic A - Focusing on the Customer
Topic A - Customer Service and the Telephone
Topic A - Handling Complaints
Topic A - Enduring Stress