Career Academy offers interactive Mentored Learning support on IT Certification programs across the Internet which sustains students using self-paced learning materials. Mentored Learning is achieved through online access to live mentors, interactive chat sessions with other students, bulletin boards and continuous assessment and feedback.

Learning Zone provides access to a live subject matter expert no matter where you are - day or night. This level of student/instructor interaction provides real-time training specific support and extends training beyond content and instructor-led solutions by providing flexibility to accommodate individual needs and schedules.

• Unlimited 24/7 Access
  Users can log on anytime, for as long as needed.
• Direct Expert Chat
  Individuals have direct, ondemand access to live experts for personal attention and reinforcement.
• Intuitive Interface
  Detects individual PC settings and port access and immediately adjusts to Java or HTML.
• Comprehensive Support for Subject Matter, Vendor Courseware, and Certification Tracks
  Expert support meets the specific needs of the user before, during and after study and skill integration for greater job and certification readiness.
• 508 Conformant
  Provides easy accessibility to support services for those with disabilities, increasing individual and organizational effectiveness at all levels.
• Enhanced Chat Dashboard
  Learning Zone’s new chat interface places advanced features and resources at users’ fingertips for easy access to courses, knowledge archives, and save tools.
• Simultaneous Application View
  Provides users with an over-the-shoulder view of the expert’s screen for live demonstration and step-by-step illustration.
• Simultaneous Chat Participation
  Users can engage experts in multiple classrooms simultaneously, for multi-tasking support.
• Call Me and Email Support
  For users who are struggling to comprehend via chat, experts can also use live phone support. For complex questions that require a longer, more detailed response, experts can engage email to provide in-depth answers and content clarification.
• Usage and Quality Assurance Reporting
  Standard and customized reports provide important usage data enabling you to track and build value in your training, performance, and customer service initiatives.