Microsoft Office Outlook 2010 Basic CBT Training


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Tracy 

Berry

Tracy Berry - Has been involved graphic and web design for more than 15 years. She has utilized Adobe Photoshop on many different forms including the commercial print industry, however over the past years she has focused devoted its use primarily to web production. She has designed over 200 web sites, and in doing so has discovered many tips & tricks to improve both production and efficiency. In addition to Adobe Photoshop she is also an expert in Flash as well as many Macromedia products. In fact, she has been using many of the Macromedia and Adobe products since their genesis. Over the years she has demonstrated great versatility in these products, producing content of many different forms for many different types of clients.

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Course Outline 

TXT
Unit 01 - Getting Started
Topic A: The Program Window
Microsoft Outlook 2010
The Outlook 2010 Window
Outlook-Specific UI Elements
Demo - A-1: Exploring the Outlook Window
The Navigation Pane
Available Panes
Collapsed Navigation Pane
Outlook Folders
Context-Sensitive Tabs
The Reading Pane: Uses
The Reading Pane: Location
The To-Do Bar
Demo - A-6: Using the To-Do Bar
Topic B: Outlook Today
The Outlook Today Page
Demo - B-1: Accessing Folders from Outlook Today
Customizing Outlook Today
Demo - B-2: Customizing Outlook Today
Topic C: Getting Help
The Outlook Help Window
Demo - C-1: Getting Help
Unit 01 Review
Unit 02 - Email
Topic A: Reading Email Messages
Inbox
Message Icons
Demo - A-1: Exploring the Inbox
Reading Messages
A Received Message
Demo - A-2: Previewing and Reading a Message
Topic B: Creating and Sending Email Messages
A New Message Window
Demo - B-1: Creating and Sending Message
Automation Features
Demo - B-2: Working with Automation Features
Formatting Messages
Checking Spelling and Grammar
Topic C: Working with Messages
Work with Messages
Replying to Messages
Conversations
Demo - C-1: Replying to a Message
Forwarding Messages
Demo - C-2: Forwarding a Message
Deleting and Restoring Messages
Conversation Management
Topic D: Attachments
Attaching Files
Demo - D-1: Sending and Forwarding Attachments
Resizing Images
Previewing and Saving Attachments
Unit 02 Review
Unit 03 - Email Management
Topic A: Message Options
Setting Message Sensitivity
Message Properties
Message Importance
Demo - A-1: Defining Delivery Options
Delaying Delivery
Specifying a Reply-to Address
Read and Delivery Receipts
Message Flags
Topic B: Junk Email
Tools for Managing Junk Email
Additional Options
Demo - B-1: Exploring Junk Email Management Features
Topic C: Search Folders
Creating a Search Folder
Demo - C-1: Setting Up a Search Folder
Using Search Folders
Demo - C-2: Using a Search Folder
Topic D: Printing Messages
Print Options
Page Setup Dialog Box
Demo - D-1: Customizing Page Setup for Printing
Unit 03 Review
Unit 04 - Contact Management
Topic A: Working with Contacts
A Sample Contact Window
Demo - A-1: Exploring Contacts
Adding a Contact
Demo - A-2: Adding Contacts
Editing a Contact
Demo - A-3: Modifying and Saving Contacts
Attaching Items to a Contact
Add Contact from Same Company
Saving a Contact Attachment
Contact Folder Views
Edit Business Card Dialog Box
Topic B: Contact Groups
Creating a Contact Group
The Contact Group Window
Demo - B-1: Creating and Using a Contact Group
Modifying Contact Groups
Demo - B-2: Modifying a Contact Group
Topic C: The People Pane
Outlook Social Connector
People Pane
Demo - C-1: Examining the People Pane
Expanded People Pane
Contact Details
Pinning the Contact Card
Unit 04 Review
Unit 05 - Tasks
Topic A: Working with Contacts
Tasks Folder and To-Do Bar
Demo - A-1: Exploring the Tasks Folder and the To-Do Bar
Creating a Task
Deleting a Task
Demo - A-2: Creating and Deleting Tasks
Editing Tasks
Demo - A-3: Editing a Task
Creating Recurring Tasks
Marking a Task as Completed
Task Views
Topic B: Managing Tasks
Assigning Tasks
Demo - B-1: Assigning a Task
Accepting a Task Request
Declining a Task Request
Delegating a Task
Tracking an Assigned Task
Sending a Task Status Report
Demo - B-3: Sending a Task Status Report
Unit 05 Review
Unit 06 - Appointments and Events
Topic A: Creating and Sending Appointments
The Calendar
Demo - A-1: Exploring the Calendar
Appointments
New Appointment
Demo - A-2: Setting Up an Appointment
Creating a Recurring Appointment
Create Appointment from Email
Topic B: Modifying Appointments
Editing Appointments
Demo - B-1: Editing an Appointments Text
Reschedule Recurring Appointments
Demo - B-2: Modifying a Recurring Appointment
Deleting Appointments
Demo - B-3: Deleting and Restoring an Appointment
Topic C: Events
Single- and Multi-day Events
Demo - C-1: Adding an Event
Adding Recurring Events
Demo - C-2: Adding an Annual Event
Topic D: Calendar Views
Day View
Work Week View
Month View
Schedule View
Demo - D-1: Exploring Calendar Views
Calendar Shortcuts
Calendar Settings
Displaying Multiple Time Zones
Adding Holidays
Unit 06 Review
Unit 07 - Meeting Requests and Responses
Topic A: Meetings
The Meeting Window
Demo - A-1: Creating and Sending a Meeting Request
A Meeting Request
Adding Calendars
Scheduling a Meeting
Declining Meeting Requests
Recurring Meetings
Proposing a New Meeting Time
The Propose New Time Dialog
Rescheduling a Meeting
Topic B: Managing Meetings
Reserving Resources
Demo - B-1: Reserving Resources in a Meeting Request
Response Management
Demo - B-2: Reviewing a Meeting Response
Add or Remove Attendees
Send More Info to Attendees
Cancel a Meeting
Unit 07 Review



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