Microsoft Office Outlook 2003 Level 2

If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

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Package Includes:

1 DVD-ROM or 2 CDs featuring live instructor-led classroom sessions with full audio, video and demonstration components
Printable courseware
Exclusive LearningZone Live Mentor Click for Details Help whenever you need it! Exclusive LearningZone - Why wait for email support? Chat Live with our Certified Instructors anytime around the clock (24x7)
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Erin Olsen - MCAS
Erin Olsen has been involved in the computer training industry for over 15 years. Erin has helped thousands of students worldwide receive quality computer training in a wide range of software titles and subject matter. Erin is a Microsoft Office Specialist Master Instructor and is MCAS certified. As a frequent Microsoft Office user as well as a trainer, Erin utilizes a practical approach in her instruction.

Course Features:

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Course Introduction

Lesson 1 - Tracking Work Activities Using the Journal

Tracking Work Activities Using the Journal
The Journal
Demo - Using the Journal
Journal Views
The Journal with Entries Displayed by Type
Demo - Journal Views
Lesson 1 Review

Lesson 2 - Setting Calendar Options

Setting Calendar Options
Outlook Options Dialog
Setting Calendar Options (Cont.)
Time Zones
Free/Busy
Calendar Options Dialog Box
Demo - Calendar Options
Lesson 2 Review

Lesson 3 - Setting Message Options

Setting Message Options
Message Settings
Voting and Tracking Options
Demo - Message Options
Delivery Options
Message Format
A Plain Text Formatted Message
A Rich Text Formatted Message
An HTML Formatted Message
Demo - Format
Out of Office Assistant
An Out of Office Assistant Rule
Demo - Out of Office
Distribution Lists
Group Distribution List Form
Demo - Distribution List
Hyperlinks
Demo - Hyperlinks
Lesson 3 Review

Lesson 4 - Sharing Folder Information

Sharing Folder Information
Permissions/Roles
Permission Levels
The Permissions Tab of the Inbox Properties Dialog Box
Access Another Person's Folder
Demo - Permissions
Lesson 4 Review

Lesson 5 - Managing Tasks

Managing Tasks
Task Options
Demo - Managing Tasks
Lesson 5 Review

Lesson 6 - Customizing Outlook

Customizing Outlook
Customizing Toolbars
Customizing Menus
Folder Home Pages
The Outlook Today Folder with a Home Page Assigned
Demo - Customizing Outlook
Lesson 6 Review

Lesson 7 - Locating Outlook Items

Locating Outlook Items
Sorting
Sort Criteria Options for Inbox Messages
Demo - Sorting
Finding
Finding with Multiple Criteria
Demo - Finding
Filtering
Applied Filter
Demo - Filtering
Ways to Organize Panel
The Ways To Organize Inbox Panel
Junk Mail
Demo - Ways to Organize
Lesson 7 Review
Course Closure