Sandra Batakis - A+ Trainer, MCT, MCSE, CIW
Sandra is a Senior Microsoft Certified Instructor with over 10 years in
the IT certification training and courseware development field. She has
offered a wide variety of IT training and high level consulting projects
for Fortune 500 companies. She possesses extensive hands-on IT
experience including working with building computer networking
infrastructure, configuring LAN, WAN and Internet security gateways,
Implementing and migrating to Microsoft Exchange 5, 2000,2003 and the
new Exchange 2007. She has delivered numerous Microsoft, CompTIA and
Adobe classroom-based as well as online Boot Camps and Seminars across
the United States.
- Main Menu
Move through hours of in-depth content - quickly and easily due to the efficient and organized structure.
- PowerPoint
Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more...
- Exclusive Learning Zone
Train around the clock, around the world. Our certified online instructors are located at global support centers in the U.S., U.K., Australia, and Singapore to provide real-time answers to technology- and soft-skill-related questions 24x7. This means access to a live subject matter expert no matter where you are - day or night. This level of student/instructor interaction provides real-time training specific support and extends training beyond content and instructor-led solutions by providing flexibility to accommodate individual needs and schedules.
- Controls
Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.
- Full Motion Video
All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.
- Study Guides
Printable study guides for the entire course are available. This allows all material to be viewed, reviewed, and printed for viewing at a later date.
- Review Exercises
Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section.
- Resume
All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where.
- Microsoft Authorized Practice Exams
CareerAcademy.com includes Authorized Practice Exams from Microsoft Certified Practice Test Provider (MeasureUp) to fully prepare you for the certification exams. Because many companies offer training and practice tests, the Microsoft MCP program has designated MeasureUp as a certified test provider to help IT candidates select the highest quality products and services. Microsoft performs quality reviews on all Practice Test Provider, and only approved practice test vendors bear the Microsoft Certified Practice Test Provider logo.
- Live Demonstrations
Demonstrations are a way for the instructor to show and tell the user how to perform
a task by actually doing it on screen in front of them. In this format it gives the user the power to see things done by a professional in the intended environment as many times as they would like.
- Labs
This course features cutting-edge, interactive labs, which provide a hands-on learning experience. This environment allows you to interact with the software with out the need for purchasing it or having it installed on your computer.
- Certificate of Completion
Career Academy is recognized worldwide for its technology-based IT training curriculums. Upon successful completion of our program, you will be receiving a Career Academy Distance Education Certificate of Completion.
Course Introduction
Course Introduction
Chapter 1 - Electricity
Electricity
Electrical Characteristics
Safety Precautions
Safety
Digital Multimeter
Calculating Current
Static Electricity
Static is Caused by….
Before Working..
Live Demo: Typical Internal Components
PC Power Supply
Live Demo: PC Power Supply
Installing a Power Supply
Typical Power Requirements
Standard Outputs
Live Demo: Peripheral Power Connector
Floppy Power Connector
SATA Power Connector
Motherboard Power Connector
Live Demo: Wire Colors
Live Demo: Motherboard Power Connector
Power-Supply Form Factors
How to Protect your Equipment
Power Issues
UPS
Live Demo: Voltage Selection Switch
Troubleshooting Symptoms
Chapter 1 Review
Chapter 2 - CPU and Motherboards
CPU and Motherboards
BIOS
Demo: Determine Bios Version
When You Need BIOS Updates
BIOS Issues
Flashing the BIOS
Minimizing BIOS Upgrade Risks
Recovering From a Failed Update
CMOS Battery
Central Processing Unit (CPU)
Installing a CPU
CPU Performance
CPU Characteristics
Live Demo: CPU Packaging
CPU’s
Live Demo: A Motherboard
Cooling Method - Fins
Cooling Method - Cooling Fins and a Fan
Live Demo: Cooling Method - Fan
Installing a Motherboard
Riser Cards
Motherboard/CPU Failures
Chapter 2 Review
Chapter 3 - Memory Systems
Memory Systems
Memory
Measured Units
Installation Notes
Proper Handling
Demo: Show Memory Mods
Live Demo: Show Memory Mods
Notebook Memory
Live Demo: Notebook Memory
Testing Memory
Demo: Testing Memory
Memory Types: Volatile vs. Non-Volatile
Memory Types: Dynamic vs. Static Memory
Memory Types: Asynchronous & Synchronous
Speed Ratings
Individual Chips
SIMM
Memory Error Recovery
Parity
Task Manager
Demo: Task Manager
Memory Symptoms
Chapter 3 Review
Chapter 4 - Expansion Cards
Expansion Cards
Buses
PCI Bus Slots
Live Demo: PCI Bus Slots
Handling Expansion Cards
System Interaction
Interrupts
IRQs
Assigning IRQs
I/O Addresses
DMA Channels
Base Memory Addresses
Demo: Device Manager and Resources
Drivers
PC Sound
Demo: Sound/ Control Panel
Sound Card Components
A Sound Card
Sound Card Connectors
Live Demo: A Sound Card
Speakers
Modems
Riser Cards
Softmodems
System Resources
Modem Connections
Internal Modem Symptoms
AT Commands
HyperTerminal
Speed Standards
Type II PC Card
PC Card Bus Types
Card and Socket Services Specifications
Live Demo: Mini PCI Card
Legacy Devices
Controllers and Interfaces
PC Drive Interfaces
ATA Motherboard Connectors
Standard IDE Cable
80-pin ATA Cable
Live Demo: SATA Data Cable
Drive Identification
Primary and Secondary
SCSI
SCSI Device IDs
Termination
SCSI ID and Termination
Differential SCSI
Other Interfaces
Video Adapters
Creating an Image
Maximum Colors
Video Standards
SuperVGA
15-pin VGA/SVGA Connector
VGA/SVGA Socket
DVI Connector Types
DVI-I Connector
Video Drivers
Video Adapter Slot Types
An AGP Video Card
PCIe Video Card
Video Card Symptoms
Live Demo: RJ-11 Connectors
Sound Card Symptoms
Chapter 4 Review
Chapter 5 - Data Storage
Data Storage
Hard Drive Components
Live Demo: Hard Drive Components
Head Crash
Hard Drive Installation
ATA Drive Identification
SCSI Drive Identification
Chassis Installation
Data and Power Cable Connections
Hard Drive Geometry
Hard Drive Preparation
Low-Level Formatting
Partitioning
Unpartitioned Disk in Windows
Partition Types
Formatting
Partitioning Utilities
File Systems
FAT File System
NTFS File System
Comparison
Organization of Data
Demo: Directory Trees
File Fragmentation
Hard Drive Maintenance
CD Drive Components
Components of a CD
Recordable CDs
CD Drive Speeds
DVDs
DVD Types
Using CD and DVD Drives
Optical Drive Connections
Optical Drive Installation
Optical Disc and Drive Cleaning
USB Flash Drives
Live Demo: USB Flash Drives
Flash MP3 Player
Floppy Disks
5.25” Floppy Disk
Capacities
Write Protection
Diskette Preparation
Floppy Controller Resources
Floppy Drive Cable
Floppy Controller Connector
Boot Floppies
Backup Methods
Tape Formats
Chapter 5 Review
Chapter 6 - Printers
Printers
Dot-Matrix Printer
Dot-Matrix Printer Issues
Other Impact Printers
An Inkjet Printer
Inkjet Printer Cartridges
Inkjet Cartridge Print Heads
Inkjet Print Quality
Demo: Install an Inkjet Printer
Straight-Through Paper Path
Curved Paper Path
Laser Printer
Laser Printer Components
Laser Printing Process
Demo: Install a Network Printer
Other Printer Types
Main Windows Components
Inkjet Communications Interfaces
Inkjet Problems
Laser Printer Communications Interfaces
Laser Printer Problems
Demo: Printer Configuration Options
Chapter 6 Review
Chapter 7 - Portable Computers and
Devices
Portable Computers and Devices
Network Connections
Hot-Swappable Components
Live Demo - Hot-Swappable Components
Safely Remove Hardware
Non-Hot-Swappable Components
Upgrading Memory
Peripherals
Notebook Computer Issues
Notebook Batteries
Notebook Power
Power Indicator Lights
Demo: Power Management Utility
Troubleshooting Power Problems
Demo: Safely Remove Hardware
Notebook Processors
Notebook Hard Drive
Notebook Keyboard
Monitors
Notebook Pointing Devices
Communication Connections
Infrared
Radio
802.11 Wireless Router
Bluetooth
Notebook Peripheral Ports
PC Card Types
Live Demo: Type II PC Card
PC Card Bus Types
Card and Socket Services
Live Demo: Mini PCI card
Port Replicators
Docking Station
Maintenance
Being Mobile…
PDA
Live Demo: Graffiti Alphabet
Using the Stylus
Powering the PDA
Connecting PDAs and PCs
Sync
Chapter 7 Review
Chapter 8 - Security
Security
User Accounts
Groups
Workgroups
Active Directory
Demo: Local Users and Groups
Demo: Active Directory Groups
Authentication
A Fingerprint Scanner
Smart Card and Reader
Installing Biometrics and Smart Card Readers
Fobs
Protocols
File System Security
NTFS Advantages
NTFS Security
NTFS Permissions
Disabling Simple File Sharing
Demo: Simple File Sharing
Encryption
Security Policies
Auditing
Auditing Guidelines
Demo: Auditing
Physical Access Restrictions
Corporate Security Policies
Social Engineering Attacks
Alleviate Security Weaknesses
Malicious Software
Prevention
Network Security
Chapter 8 Review
Course Closure
